April 27, 2018
The communication was excellent!!
April 24, 2018
Jeremy Durkin, Colleen Meyers and Kristine Killingsworth are just fabulous. I will definitely recommend my friends and families to do business with them. Thank you for making this happen. This is my first home and your service was so amazing and won’t forget you. I will work with them years to come.
April 21, 2018
Extremely well informed team, fast, errorless processing. Could not be happier.
April 19, 2018
Your mortgage rep is the best. Knowledgeable, responsive, personable and always professional. Laura Corley is the best!
April 7, 2018
The entire Durkin team at the Society Hill office are remarkable and I thoroughly enjoy working with each one of them. Brian, you were incredible at our settlement this past week. Your professionalism and enthusiasm is priceless, and both my client and I recognize and appreciate that!
Thanks so much!!!
April 4, 2018
Everyone pitched in to make this experience go through smooth and quickly
April 3, 2018
Quick response from staff. Knowledgeable and patient with my questions.
April 2, 2018
Everything was very easy. I felt comfortable every step of the way.
Jeremy and Brian,
I wanted to take a moment to thank you both again. Your professionalism, responsiveness, and thoroughness throughout the mortgage process were greatly appreciated. I felt great confidence and ease knowing that transaction was in such good hands.
You made a difference to me and I will be sure to direct future business of mine and others in your direction.
All the best and thank you!
M. & B. C.|
Dear Jeremy and Ryan,
We can’t thank you enough for the exceptional customer service and flawless execution you and the entire Trident Team provided us for our new home. You were both so attentive, responsive, thorough and helpful during this process! Because of your efforts, we are beyond satisfied with Trident and will always recommend you to others. Working one on one with Ryan over the past month has been really amazing. You are exceptional and really organized (which I LOVE). I have enjoyed working alongside of you ironing out all of the final details of the loan. You are amazing!!! I didn’t realize you were coming to closing yesterday, so I was thrilled to have finally met you.
You exceeded our expectations and I am eternally grateful for your services. I chose to stick with you as our lender because of the story I shared with you some time ago… We truly appreciate all of your efforts, loans are SO much work and I know firsthand how the details are so critical (between our refinance at our present home last year and the sale of [B]’s father’s home a few months ago). I thought a 30-day close was a little aggressive and we would have settlement pushed back, but boy I was wrong. It was a pleasure working with you both and I expected a lot of back and forth and there were barely any issues.
I know there are/were several other team members I did not have the pleasure to come in contact with, please extend our gratitude to them and let them know how satisfied, happy and grateful we are for their service. Such a commitment to exceptional customer service should be commended, please feel free to share my email with your supervisor/managers. Customer service like this makes clients feel so special and that you really care about developing long-term relationships that mean more than just closing another loan. We will definitely keep you in mind when/if we decide to refinance in a year or 2. We are planning to make some additional upgrades to the house and I will definitely keep in touch.
Thank you again so much from the bottom of our hearts, we are so excited! I hope you have a fantastic, wonderful summer.
Thank-you so much!
Purchasing a home for the first time is very daunting, but you and the team at Trident Mortgage made it so easy and seamless.
I really appreciate the hard work and dedication it has taken to complete the loan in such a short time.
I'm so excited to be a home owner and thank-you for making it possible!
I just wanted drop you a note letting you know what a great job Ryan, Jim Lavin, Jeremy Durkin and team did on our recent home purchase.
I have to say, I was a little skeptical about using one agency for all of the different facets of the purchase but doing so turned out to be a great decision. Everything ran extremely smoothly and took all of the burden off of our shoulders.
Your team was very responsive, communicated clearly and was very organized. I would definitely recommend to my family and friends. Thanks again.
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